The Equeva Group – Purchaser Success
The Equeva Group is an progressive, privately owned, lodge group and is the most important 3.5 star lodging group inside the Blue Mountains, Australia, with 180+ rooms on present.
Offering full Blue Mountains trip experiences along with consuming, sights and events, the group operates 5 properties:
- The Metropole Guesthouse
- Blue Mountains Heritage Motel
- Katoomba Metropolis Centre Motel
- EchoPoint Village
We spoke to guide, Jack West, regarding the group’s experience with SiteMinder’s platform and its Metasearch Supervisor operate.
Empowering hoteliers to take full administration
Trying to deal with campaigns all through quite a few metasearch channels independently is an enormous downside for hoteliers and one which The Equeva Group was determined to resolve. Given the valuable operate that metasearch performs in driving direct bookings, Jack and the group turned to SiteMinder for help.
Metasearch Supervisor presents hoteliers the flexibleness to effortlessly deal with quite a few properties all through quite a few metasearch channels in real-time, multi useful place.
This encompasses a centralised dashboard to view real-time effectivity, deal with bidding and optimisation centrally all through all prime metasearch channels, set and automate quite a few campaigns, and drive educated insights with customisable reporting, and further.
For Jack and Equeva, the operate has delivered rather a lot wished administration.
“It’s given us full administration over our promoting and advertising and marketing method and detailed areas on altering our campaigns,” he talked about.
“Up to now the experience has been good and our direct bookings have elevated along with our dialog worth.”
The affect has moreover been felt inside the outcomes of key metrics all through Equeva’s portfolio. In merely over a month, SiteMinder was able to ship:
- 32.8x return on advert spend (ROAS)
- 69 bookings via the direct reserving hyperlinks on metasearch in 6 weeks
- 583 clicks to the reserving engine via metasearch
- 2.4x enchancment in effectivity to earlier reply
Get hold of larger outcomes equivalent to The Equeva Group
What for individuals who would possibly improve your lodge’s effectivity and earnings whereas moreover decreasing your workload? SiteMinder’s good lodge platform helps you do exactly that.

A step up in performance and assist
With the flexibleness to set automated tips, create new campaigns in minutes, and entry insightful tales, Metasearch Supervisor presents hoteliers a flying start to succeeding on platforms like Google, Trivago, and Tripadvisor.
What’s further, Jack and the group have been completely impressed by the extent of assist supplied by SiteMinder.
“It has given us full administration over our metasearch method in any house we have to objective,” he talked about. “It’s technique larger than our earlier software program; it’s easy and works successfully.”
A platform to depend upon
SiteMinder is the commerce’s major platform, unlocking the entire earnings potential of motels globally.
From distribution and earnings optimisation to customer engagement and market insights, SiteMinder presents hoteliers full administration over their enterprise from one central interface.
It’s moreover utterly positioned to current groups and chains the distinctive capabilities they need to drive very important enterprise outcomes and progress.
For producers like Equeva, that’s essential on account of it delivers the power and effectivity wished to make the becoming picks shortly – to understand most income. SiteMinder moreover performs a big operate in providing a consistently extreme diploma of security, assist, and reliability, which all enterprise operations require.
“Our experience with SiteMinder has been a extremely clear and good journey which can be significantly attributed to the implausible buyer help assist from the beginning of set-up and integration into our properties and PMS packages,” talked about Jack.
“SiteMinder’s reserving engine has carried out exactly as anticipated and has served to verify clear operations for us. Our experience with the set-up and integration of Metasearch has moreover been a beautiful experience with implausible and glued assist.”
Thanks, Jack, in your very good and valued options. We would like you and The Equeva Group all the perfect in the end!